SUPPORT SERVICES

TSB IT SERVICES

We change businesses. We make a difference.

We do this by delivering straightforward elegant IT solutions, delivered by a friendly and professional team.

What we do...

24 x 7 SUPPORT

Our support teams operate 24 hours a day, 365 days a year, from our UK offices. We are here to help you, whenever you need it.

DISASTER AVERSION & RECOVERY

We protect your data and systems and make sure they are secure, resilient, reliable and fully recoverable in case of disaster.

INFRASTRUCTURE & NETWORKING

The supply, support, management and 24x7 monitoring of your whole infrastructure and network.

SECURITY

We will keep your systems and data secure; always up to date, and protected from malware and viruses.

CLOUD

We provide a range of cloud solutions; from our own platforms through to public cloud (Azure, Office 365 etc).

WHO WE SUPPORT

We support some of the leading organisations in the UK & INDIA. We typically work with organisations that have 50-500 staff, and are proud of our relationship with our clients

About TSB IT SERVICES SUPPORT

We’ve been doing this from 2014 abd have grown every year. We have over 20+ engineers in this department. We really are very good at what we do ?
BECAUSE OUR PHILOSPHY IS SIMPLE , WE LIVE BY OUR VALUES.

SERVICE

We deliver OUTSTANDING customer service all of the time. It is this single value that sets our delivery apart from all others.

PROFESSIONAL

We are experts. All of our engineers are trained professionals. We deliver high-quality work and retain a high level of ethics in everything we do.

COMMERCIAL

If we don’t make money we won’t be around for long. Everything we do should make commercial sense. We should look to grow, profitably, in everything we do.

RESPONSIBLE

We keep our promises, and we understand the responsibilities that have been placed on us by our clients – we take them seriously.

INNOVATIVE

Constant innovation ensures that we are as efficient as possible; that we are delivering the best, most accessible solutions.

GENEROUS

This means helping each other, sharing knowledge and acknowledging each other’s varying skills. It also means supporting those that need it the most.

PARTNERSHIP APPROACH

What do we mean by this? Well, quite simply, we work with our clients. We operate best when we are collaborating and liaising with our clients to create solutions that work for them.

INNOVATION

We are always looking to innovate and make sure we stay on top of our game. We started this way back in 2014 when we built the first demonstration suite incorporating QoS over ADSL for VOIP. Also, our in-house built Service Desk is an ‘Innovation through Technology’ finalist!

TRANSPARENCY

We don’t hide anything and we don’t add anything on at the end! Quotes are broken down so you can see what individual services cost – you also have the ability to view your IT estate, billing information, and the status of Service Desk Tickets, on Lighthouse, our award-nominated Service Management and Helpdesk Suite.

FOCUS

While other providers focus on growth, we are focused on quality. We want to make sure we are a good fit for our clients, and they are a good fit for us! We are a niche operator working with carefully selected clients so that we can stay focused and dedicated to delivering an excellent service.

Contact Us

HQ, Amritsar, Punjab (INDIA)

HQ, Under Management Opening Soon Novemeber 2018

Establishing soon

info@tsbitservices.com